Managed Print Solutions

And best of all, installing All Citi MPS is straightforward, quick and rock-solid secure.

those devices into a seamless, scalable, secure system within your IT framework. This strategy allows Office Managers and IT professionals to see all their printing services
at a glance. Instead of gathering

piecemeal supply and usage data machine by machine and user by user, a whole shop or organization can be profiled at one time, allowing you to determine which machines are being usedmost effectively and which are superfluous or underutilized. Consequently, you make smarter purchasing and installation decisions going forward, and save money from the outset by directing the right users and jobs to the right machines—taking the guesswork out of your facility’s printing policy.

Additionally, each machine continuously updates its status over the network, allowing instant detection and automated response to resupply, replacement and maintenance issues as they actually occur. Toner is ordered automatically as it dwindles, parts as they wear, eliminating scheduled manual checks. By the time a machine runs out of toner, the cartridges have already arrived with no stockpiling necessary and no reorders to forget.

Likewise, MPS issues a service request the moment a part begins to underperform rather than once it fails in the middle of a job; an All Citi technician may get in touch before you even
know the problem exists. MPS makes downtime from supply gaps and equipment failure a thing of the past.

Better yet, automatic ordering means absolute order accuracy. No more returns. No more expensive mistakes. Along with round the clock MPS auto-monitoring, All Citi clients can reach our Service Desk Toll Free any time from 8am to 8pm Eastern Time. We dispatch directly from our network of technicians for on-site response. Meanwhile, you stay focused
on the bigger picture.

• Centrally manage and track machines: MPS profiles every machine in your network on a single dashboard securely accessible from your desktop or remote browser client. Each machine is uniquely identified and labeled with its own Asset Tag, allowing you to locate it physically as quickly as any other networked device. To reach All Citi’s Service Desk any time between 8am and 8pm Eastern, just dial the Toll Free number on this tag, and help is on the way—if it isn’t already.

• Monitor usage, stocking and health of every machine in your facility continuously: See what’s happening on your network as it happens—which machines are in operation, how they’re performing, and what their supply levels are.

• Track and set policies for individual users and groups: Machines no longer have to be programmed manually to set specific policies for given users. Manage every user and group from one browser, just as with every other device in your office.

• Direct specific jobs to the machine best suited for thegiven type of task: Set policy not only user-by-user, but machine-by-machine. Specific machines can be reserved
for specific job types and volumes.

Allowing machines to report continuously over the network means that each individual machine’s maintenance, supply and other operating costs are updated centrally as they occur, allowing the machine’s monthly cost per sheet to be determine automatically and agreed upon at the contract closing— regardless of variables like page coverage or print density.

Finally you can pinpoint in real time where your printing investment is providing the best return. Meanwhile, you’re guaranteed a set, monthly Price Per Sheet forthe life of your contract. Add to this All Citi’s lengthof-contract guarantee on all machines, and the job of budgeting your print operations gets even simpler. No more unexpected breakdown costs.

No more nasty surprises.Best of all, effortlessly aggregating cost data across your facility means you pay a single, monthly bill rather than a sporadic series of charges and fees. With MPS-enabled Per-Print Pricing from All Citi Toner, finding the bottom line has never been easier.

A maker of pumping equipment suffered constant frustration due to its ad hoc print management. Worn out equipment slowed operations. IT professionals became de facto printer technicians despite limited expertise, and resources were strained. Across 30 locations, uncoordinated, reactive management led to redundancy, price disparity and irregular supplies, eating up money and time.

Managed Print Services has brought relief in several important forms:

• Service and supplies are now bundled under one, easy to understand Per-Sheet Price, contracted for the entire printer fleet.

• Spot repairs and routine maintenance checks are included.

• Technicians can be on hand in under four hours to resolve issues.

• Supply levels are monitored continuously, allowing just-in-time/ just-enough delivery and inventory strategies to save time, raise efficiency and smooth operations.

• Quarterly reviews assess evolving print needs at a level of detail
never before possible.

Fine tuned cost control and budgeting are now possible as never before. Service happens as soon as needed, and IT just does IT. Best of all, the company can respond to print needs in real time, thanks to continuous, machine-by-machine monitoring.

A community school district with 84 printers in several different locations was suffering from erratic service costs that were difficult to budget for and resulted in frequent overstocking of supplies, sometimes for machines the district no longer even owned. Worse, the district’s single IT manager was frequently forced to spend precious time reacting to printer and copier crises, often having to shuttle physically between sites to troubleshoot and service equipment outside his core expertise.

The situation seriously compromised his ability to concentrate on his primary responsibility, keeping the district’s computers and data network operating smoothly.

Managed Print Solutions allowed the district to implement remote service monitoring on all machines, a dedicated service desk to respond to workaday equipment issues, automated supply management and routing. Now supplies arrive with an individualized label that includes a unique device ID number and model name to match it with just the machine that needs it.

Overstock and misordered supplies are a thing of the past, and the district is able to rearrange and re-size its printing network as needed on the fly. Best of all, the district now pays a single,

Per-Sheet Price for all print services, bringing true transparency and incomparable simplicity to its budget—and freeing the IT manager to concentrate on IT

What if I just want to manage my fleet without Onsite Service Protection?
No problem! With All Citi MPS you have the flexibility to choose which program suits you best. Should you feel no need for Onsite Service Protection, All Citi MPS offers an even cheaper per sheet price plan that still includes device-by-device monitoring, automated toner ordering, unique asset tags for each printer, and access to our service desk. For additional options ask an All Citi representative.

A community school district with 84 printers in several different locations was suffering from erratic service costs that were difficult to budget for and resulted in frequent overstocking of supplies, sometimes for machines the district no longer even owned. Worse, the district’s single IT manager was frequently forced to spend precious time reacting to printer and copier crises, often having to shuttle physically between sites to troubleshoot and service equipment outside his core expertise.

The situation seriously compromised his ability to concentrate on his primary responsibility, keeping the district’s computers and data network operating smoothly.

Managed Print Solutions allowed the district to implement remote service monitoring on all machines, a dedicated service desk to respond to workaday equipment issues, automated supply management and routing. Now supplies arrive with an individualized label that includes a unique device ID number and model name to match it with just the machine that needs it.

Overstock and misordered supplies are a thing of the past, and the district is able to rearrange and re-size its printing network as needed on the fly. Best of all, the district now pays a single,

Per-Sheet Price for all print services, bringing true transparency and incomparable simplicity to its budget—and freeing the IT manager to concentrate on IT