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$45.00 till free shipping

PASSOVER HOLIDAY CLOSING:

Offices & Shipping Locations: are currently closed through Wednesday May 1, 9:00 am EST.
For urgent matters or priority orders please visit our help center at: https://actsupplies.zendesk.com/hc/en-us/requests/new and mark your issue as "Urgent" we will try to respond as quick as possible.
We apologize for the inconvenience and appreciate your patronage.

Shipping Information

As one of the largest distributors inthe United States, Our warehouse are strategically located around the country which enables us to reach 98% of the U.S. population within 1-2 Business days, All Citi Toner arranges for the quickest, cost-effective methods of shipping for our Customers. Most of our shipping is ground-based with UPS, However toenable quick delivery we also ship Via Ontrac (West), and Speedy (Midwest), Eastern Connection (Northeast).

All orders under $45 will incur a flat $4.95 shipping and handling charge.

We ship most orders the same business day if they are paid before 2:00 pm in your time zone. We will e-mail you a tracking number so you may track it at UPS.com. Please note transit times do not include weekends and deliveries only occur on business days. Most of our customers receive their items the next business day after placing their order. We have some of the fastest shipping on the net.

Where do we ship to?

We ship to the lower 48 United States. Most orders will deliver in 1 to 3 business days. Because of stock issues, on occasion an order will need to be shipped from a warehouse other than the one closest to you. This can cause a delay in delivery by a few days. This does not affect when it is shipped, just that it may take a few more days to get to you.

Where do we NOT ship to for FREE?

We do not provide FREE Shipping to Alaska, Hawaii, Guam, Puerto Rico, APO/FPO addresses. However we do ship there for a cost (Contact us for all the shipping options available) We cannot ship to PO Boxes. Orders placed with PO Boxes as the Delivery Address will be placed on hold and therefore delayed as we attempt to contact you for a street address.

When will my order arrive?

Orders that are UPSable orders will arrive within 1 to 3 business days.
This, however, is not a guarantee of delivery within that timeframe as occasionally a local warehouse may be out of stock and we need to ship from a warehouse a little further away. Orders that contain items that have Bulk Discount Pricing may need to ship directly from a manufacturer via common carrier. Delivery is Free for Dock & Tailgate deliveries. This means it may take longer than the standard 1 to 3 businesses and may take up to 7-14 business days.

If you require an order sooner please contact us before ordering so we can check stock at a local warehouse.

When will my order arrive?

Common Carrier deliveries are dock to dock or Tailgate only and do not include lift gate and inside delivery without extra charge (when needed).

Drivers will bring your delivery to the rear of the truck but it is yourresponsibility from that point forward Common Carrier deliveries cannot be scheduled for a specific time. We can request that the delivery company call you before delivery. Someone must be available during normal weekday business hours (generally 8 am to 5 pm) to accept and sign for the delivery as a signature is required.

IMPORTANT NOTICES:

You MUST note any delivery damage on the delivery ticket or bill of lading. Itis best to completely inspect delivered products while the driver is present, before signing for the delivery. If there is severe damage please contact us immediately so we can handle it at that time.

It is very important that you keep all shipping and packing materials. We cannot accept returns (for replacement or credit) that do not have all original packaging.

Common Carrier Deliveries to Home Addresses: Inside deliveries via common carrier are not available.

Drivers will bring your delivery to the rear of the truck but it is your responsibility from that point forward.

Common Carrier deliveries cannot be scheduled for a specific time.

Someone must be available during normal weekday business hours (generally 8 amto 5 pm) to accept and sign for the delivery as a signature is required.